Jira Service Management: How to Save Hundreds of Hours on Customer Reporting
04-04, 17:35–17:50 (US/Pacific), Tatooine

Learn how support teams using Jira Service Management build custom reports to display important data and easily share these with customers to reduce manual efforts, improve transparency, and provide an enhanced customer experience.

Lisa Teves is a Product Marketing Manager at Appfire, leading product marketing for Appfire’s BI and Reporting Category of apps. Prior to Appfire, Lisa worked in Product, Customer, and Partner marketing at VMware, AirWatch, Gather, and more gaining valuable insight around the customer experience and solution partner community.